The services are free of charge to users and available 24 hours a day, seven days a week, 365 days a year.
Call 0800 611 116
Registered nurses assess and provide advice
Call 0800 778 778
Support for people wanting to quit smoking and stay quit
Call 0800 787 797 or TXT 8681
Advice, information and support about drinking or other drug use
Call 0800 111 757 and TXT 4202
Support, tools, and information about depression and anxiety
Call or TXT 1737
A brand-neutral front door for anyone to access support from a trained counsellor
TXT 5626
Helping young people who are stuck or anxious or depressed
@ depression.org.nz
An online programme to help people learn skills to tackle depression
Call 0800 654 655 or TXT 8006
Support for those worried about gambling or the gambling of others
0800 POISON (0800 764 766)
Poisons advice (delivered through the National Poisons Centre)
0800 IMMUNE (0800 466 863)
Providing advice to the public (in partnership with the Immunisation Advisory Centre (IMAC))
Advice and treatment of all diving related incidents, accidents or injuries, including the emergency management of decompression illness, 0800 4 DES 111
(0800 4337 111).
A service providing faster and more appropriate help to people in social and psychological distress who call 111
Call 0800 EA NOT OK
(0800 32 668 65)
Information and support about elder abuse
Call 0800 678 789
A dedicated helpline for offenders (and their whanau and families who are helping them) who want support with their alcohol or drug use
Call 0800 805 405
Mon - Fri 8:30 am - 5:00 pm
Employers can get specialist information and advice to help them to manage and support their staff with health, mental health and disability issues
Homecare Medical registered nurses provide ambulance secondary triage – clinical telephone assessment by registered nurses for low acuity 111 calls to St John and Wellington Free Ambulance
PlunketLine uses the National Telehealth Service technology to triage sick children under 5 years old