Telehealth Services

Health triage, advice and information.

Support for people wanting to quit smoking and stay quit.

Advice, information, and support about drinking or other drug use.

Front door for anyone dealing with stress, anxiety, depression, or just a need to talk to access support from a trained counsellor.

When you phone 1737 you now have the option to talk to someone with lived experience of wairangi/mental distress who is trained to provide tautoko/support.

Support for those worried about gambling or the gambling of others.

Kōrero mai ka ora. The national sexual harm helpline - confidential support and advice for those affected by sexual harm.

Individual phone and online counselling, easy access, where you are. GPs and case workers refer people for up to 6 fully funded phone counselling sessions.

Support tools and information for emotional and psychological issues.

An online programme to help people learn skills to tackle depression.

Support to help young people recognise and understand depression or anxiety.

Clinical telephone assessments by registered nurses for low-acuity 111 calls to St John and Wellington Free Ambulance.

Support for offenders and prisoners (and their whānau who are helping them) regarding alcohol or drug use.

A service providing faster and more appropriate help to people in social and psychological distress who call 111 to access New Zealand Police or Ambulance.

We manage the database and distribution of invitations for the programme, providing test kits to participants, and ensuring that GPs receive their patient's test results.

We manage the correspondence to women, answering questions from the public as well as liaising with the regional centres, smear takers, laboratories, specialists and DHBs about the people they serve.

Calls to contracted local DHB mental health teams are answered after hours by registered mental health nurses.

Recovery through shared experience. Peer talk advisors have experience of addiction and mental health issues and can support people in their journey to recovery.

Through selected peers, professionals and technology, Piki aims to equip young adults (in the greater Wellington region) with tools to help overcome adversity and to strengthen wellbeing. 1737 and Puāwaitanga are two of the support options.

Mentors provide virtual mentoring for MSD's Mana in Mahi young clients who may need some extra support to reach their work goals.

Clinical support for General Practices after hours. We answer calls in the practice's name and triage protocols customised to their requirements.

Supporting women and men who are worried about their own situation or someone else who might be living with domestic abuse.

Our counsellors are at the other end of the Women’s Refuge webchat – accessed via the Women’s Refuge Shielded Site that many NZ businesses and organisations add to their websites. Victims of domestic violence can use a shielded portal to get support and info without fear of it showing up in their browser history for anyone else to find.

For information about services that can help you if you are experiencing or witnessing violence, or want to change your own behaviour. It’s OK to ask for help.

The team can help you find the Ministry of Social Development’s family service you need, in your area.

Providing COVID-19 health advice.

Online decision support tool to help men and their whānau understand more about prostate cancer and to decide if they should see their doctor to get tested.

Poisons advice delivered through the National Poisons Centre.

Immunisation advice provided to the public in partnership with the Immunisation Advisory Centre (IMAC).

A helpline for community and social service professionals needing expert advice for their work with clients with mental health support needs or addiction challenges. NB we also offer specific Expert Advice Lines (via other numbers) for Housing New Zealand, the Ministry of Eduction and other Government departments

A 'front door' for people enquiring about being a live kidney donor.

Text 5032, email support@elderabuse.nz
Information and support about elder abuse.

Advice on diving related incidents, accidents or injuries, including the emergency management of decompression illness.