We also partner with great organisations
PlunketLine uses the National Telehealth Service technology to triage sick children under 5 years old
Telehealth Services
The services are free of charge to users and available 24 hours a day, seven days a week, 365 days a year.
Health advice
Healthline
Call 0800 611 116
Registered nurses assess and provide advice
The Diver Emergency Service Hotline
Advice and treatment of all diving related incidents, accidents or injuries, including the emergency management of decompression illness, 0800 4 DES 111
(0800 4337 111).
Learn More
Live Kidney Donation
0800 LIVE DONOR (0800 5483 3666)
A 'front door' for people enquiring about being a live kidney donor.
Learn More
Stop smoking support
Quitline
Call 0800 778 778
Support for people wanting to quit smoking and stay quit
Alcohol and other drug counselling and support
Alcohol Drug Helpline
Call 0800 787 797 or TXT 8681
Advice, information and support about drinking or other drug use
Mental health, depression and anxiety counselling and support
1737 Need to Talk?
Call or TXT 1737
A brand-neutral front door for anyone to access support from a trained counsellor
Depression Helpline
Call 0800 111 757 and TXT 4202
Support, tools, and information about depression and anxiety
Depression.org.nz
Helping people find a way through depression
The Journal
@ depression.org.nz
An online programme to help people learn skills to tackle depression
The Lowdown
TXT 5626
Helping young people who are stuck or anxious or depressed
RecoveRing
Call 0800 678 789
A dedicated helpline for offenders (and their whanau and families who are helping them) who want support with their alcohol or drug use
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Puāwaitanga
Individual phone and online counselling, easy access, where you are. GPs and case workers refer people for up to 6 fully funded phone counselling sessions.
Advice and support for anyone affected by sexual harm
Safe to talk
The national sexual harm helpline 0800 044 334 and text 4334, webchat and email - confidential support and informationfrom a trained specialist for anyone impacted by sexual harm.
Gambling counselling and support
Gambling Helpline
0800 654 655 and text 8006
Counsellors provide support for those worried about gambling or the gambling of others.
Poisons advice
Poisons Advice
0800 POISON (0800 764 766)
Specially trained poisons officers provide advice for both the public and health professionals (delivered through the National Poisons Centre).
Immunisation advice
Immunisation Advice
0800 IMMUNE (0800 466 863)
Providing advice to the public (in partnership with the Immunisation Advisory Centre (IMAC))
Advice on prostate cancer
Kupe
A website and tool to help men understand more about prostate cancer and to decide if they should see their doctor to get tested.
Supporting people who call 111
Ambulance Secondary Triage
Clinical Hub Clinical telephone assessment by registered nurses for low acuity (non-urgent, non life-threatening) 111 calls to St John and Wellington Free Ambulance.
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Early Mental Health Response
A service providing faster and more appropriate help to people in social and psychological distress who call 111 to access New Zealand Police or Ambulance.
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Alcohol and other drug counselling and support
Elder Abuse Response Service
Call 0800 EA NOT OK
(0800 32 668 65)
Information and support about elder abuse
Learn More